Article updated: June 24, 2021
Paid (premium) app billing
Hootsuite Apps offers free and paid (premium) apps. Go to My profile, and then select Install Hootsuite apps to install or uninstall apps. For more information, see Install or uninstall apps.
Each app begins with a two-day trial period on the first installation. For this reason, proration is not offered for paid app cancellation.
Hootsuite Pro, Professional, and Team
Paid (premium) apps are billed on a monthly basis only. App billing cycles sync with your Hootsuite sign-up date, so you are only billed for the days you have the app, and not an entire month. For example, if you sign up for Hootsuite on March 1, then add a paid app on March 15, you will be billed for the app from March 15 to March 31. In April you will resume a regular monthly billing charge for the app.
April 1 starts a fresh billing cycle, resuming regular monthly billing for each app.
Important: Avoid unwanted charges by canceling unwanted apps two days prior to your billing date.
Hootsuite Business and Enterprise Plans
Paid apps are included for Hootsuite Business and Enterprise plan members.