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  Article updated: October 27, 2021

Paid (premium) app billing

Hootsuite offers free and paid (premium) apps. Go to My profile, and then select Install Hootsuite apps to install or uninstall apps. For more information, see Install or uninstall apps.

Each app begins with a 30 day trial period. We do not prorate cancellation of paid apps.

Hootsuite Pro, Professional, and Team

Paid (premium) apps are billed on a monthly basis only. App billing cycles sync with your Hootsuite sign-up date, so you are only billed for the days you have the app (not an entire month). For example, if you sign up for Hootsuite on March 1, then add a paid app on March 15, you are billed for the app from March 15 to March 31. In April you resume a regular monthly billing charge for the app.

Example

Table showing signup and billing period dates for a plan and two apps. Each billing period ends on March 31.

Important: Avoid unwanted charges by canceling unwanted apps two days prior to your billing date.

Hootsuite Business and Enterprise Plans

Paid apps are included for Hootsuite Business and Enterprise plan members.