1. Go to My profile, and then select Account settings, preferences, and billing.
   
2. Select the Billing tab, and then select Update billing information.
3. Update your payment information or re-attempt payment of an outstanding balance.
   

1. Go to My profile, and then select Account settings, preferences, and billing.
   
2. Select the Billing tab, and then select Update billing information.
3. Select the Plan and Features tab to change your billing cycle.
   • If you change from a monthly subscription to an annual one, the annual subscription begins immediately and is prorated.
   • If you change from an annual subscription to a monthly one, the monthly subscription begins when your annual commitment ends.
     

Ready to do more with Hootsuite? Upgrade your plan! Upgrades take effect immediately.

To change to an Enterprise account, visit the Enterprise Plan page.

1. Go to My profile, and then select Upgrade my plan.
   (Legacy Pro plan members, go to My profile, select Account settings, preferences, and billing, and then select Modify or upgrade plan.)
   

If you change to a plan with fewer features, your changes take effect at the end of your current paid period. This allows you to continue to benefit from all of your current plan features until the period ends.

To switch to a plan with fewer features, do the following:

1. Remove excess social accounts - Your plan type determines the number of social accounts you can manage (for example, you can manage 10 accounts with the Professional plan). If you have more than the maximum allowed number of social accounts for the plan you are switching to, you must remove the extras before you can switch plans. For instructions, see Remove a social account from Hootsuite.
2. Leave your organization or transfer ownership - If you are a member of an organization and are switching to a Professional plan, you must first leave that organization. For instructions, see Leave an organization.
3. Go to My profile, and then select Account settings, preferences, and billing.
   
4. Select the Billing tab, and then select Update billing information.
   
5. Expand the Manage my subscription section to change your plan.
   

If you cancel your subscription, your changes take effect at the end of your paid or trial period. This means you can continue to benefit from all of your current plan features until that period ends.

We'll keep the door open for you here at Hootsuite. Come back at any time to restart your subscription. When you do, we'll restore your account information and data to make it easy to get back up and running.

1. Go to My profile, and then select Account settings, preferences, and billing.
   
2. Select the Billing tab, and then select Update billing information.
   
3. Expand the Manage my subscription section, and then select Cancel subscription.
   

This option is for all paid plan members with except Hootsuite Pro plan members. Hootsuite Pro members must use the next option (Delete a Hootsuite legacy pro account).

If you delete your account, you will lose access to Hootsuite, your scheduled content will be permanently deleted, and the email associated with that account cannot be used for a future Hootsuite account. Consider canceling your subscription instead.

Deleting your account takes effect immediately and accounts are not recoverable.

If you delete your account, you will lose access to Hootsuite, your scheduled content will be permanently deleted, and the email associated with that account cannot be used for a future Hootsuite account. Consider canceling your subscription instead.

Deleting your account takes effect immediately and accounts are not recoverable.

To delete a Hootsuite core or legacy pro account, do the following: