Add, Share or Delete Vanity URLs (Pro and Enterprise)

The following steps MUST be completed before you can successfully add a vanity URL:

  1. Add the Custom Vanity URL add-on to your Pro or Enterprise account.
  2. Create an organization with members, teams and social networks.
  3. Register your domain name with an accredited domain name registrar to use exclusively with your vanity URL. Learn more

Only a super admin of an organization can create a vanity URL, and grant team access to it. Vanity URLs can only be used by team members who have been granted access. Super admins can delete a vanity URL at any time.

important_icon_37x44.png  Making changes to a vanity URL can break existing links for integrations or services using your proposed Hootsuite vanity URL. Make sure the vanity URL is not in use by another service like Gigya or bit.ly.

Additional help resources:

 To add a vanity URL

  1. Select Settings Settings_icon.png from the launch menu.
  2. Select Vanity URLs from the Settings list.
  3. Click Add New Vanity URL Add new vanity URL.png.
  4. Add the vanity URL:
    1. Enter the vanity URL to use with Ow.ly Pro. Include "http://" at the beginning of the URL.
    2. Enter the root redirect URL to use for the vanity URL. Include "http://" at the beginning of the URL.
    3. Select the organization that will use the URL.
    4. Select the team(s) that will be able to use the vanity URL.
  5. Click Save.
  6. Copy (command + c for Mac or Ctrl + c for PC) the IP address (numerical string) generated by Hootsuite.
  7. These numbers will be used to update the web hosting domain system (DNS) settings. This information will also be sent to the email associated with the Hootsuite account.
  8. Click Finished.
  9. Sign into your Internet domain registrar and web hosting company to update your DNS settings. Paste (command + v for Mac or Crtl + v for PC) the IP address from step 6.

Hootsuite will generate one of following IPs:

  • 54.241.242.72
  • 54.241.242.79
  • 54.241.242.82

Note: When your vanity URL has been activated, you will receive an email notification from Hootsuite. It will take around 24 hours for your vanity URL to function as intended.

 To share vanity URL access with your team member(s)

  1. Select Settings Settings_icon.png from the launch menu.
  2. Select Vanity URLs from the Settings list.
  3. Click Share share.png beside the vanity URL.
  4. Select which team(s) can use the vanity URL.

 To delete a vanity URL

  1. Select Settings Settings_icon.png from the launch menu.
  2. Select Vanity URLs from the Settings list.
  3. Click Delete Delete.png beside the vanity URL.
  4. Click OK.

Now that you have deleted your vanity URL, you may also want to take a moment to update your DNS settings.

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