Connect a Google Business Profile account

When you connect a Google Business Profile account to Hootsuite, your team can view, respond to, and manage customer reviews directly within Inbox.

Before you begin

To connect social accounts to Hootsuite organizations, you must be an organization Super Admin, Admin, or have a custom organization permission to Connect social accounts or Manage social accounts. Social accounts can only be connected to one organization, but they can be shared with multiple teams. Learn more about managing your organization's social accounts.

You must have Owner or Manager permissions on the Google Business Profile account in order to connect it to Hootsuite. Learn more about managing your Business Profile owners and managers.

Add a Google Business Profile account

1. Use the following instructions for your plan type:
   • Professionaland Business - Go to Account , and then select Social accounts and teams. To connect a social account to a Hootsuite organization, select Manage, and then select Add a social account. Otherwise, select + Private account.
   • Standard, Team, Advanced, and Enterprise - Go to Account , select Social accounts and teams, select New, and then select Connect social accounts.
2. Select an organization and then select Google Business Profile.
3. Sign in with your Google account credentials.
4. Follow the steps to select the Google Business Profile accounts you want to connect to Hootsuite.