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  Article updated: May 05, 2022

Set the inactive session length in Sparkcentral

To help prevent unauthorized people from accessing Sparkcentral, agents are automatically logged out after a period of inactivity. The default (and recommended) session timeout period is 30 minutes.

Admins can change the default inactive session length: Go to Admin settings, expand Privacy and security,and then select Inactive session length.

The Inactive session length page with options being selected.

The session timeout value must be between 10 minutes and 24 hours.




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