Article updated: January 04, 2022
Automatically clear contact attributes in Sparkcentral
Enterprise users can set Sparkcentral to automatically remove all of a contact's data when a conversation is resolved.
- Go to Admin settings, expand Privacy and security, and then select Auto-clear contact attributes.
- Select an option in the list, and then select Save.
When a conversation is resolved and the specified time has passed, all contact data is automatically deleted.
If a conversation is moved to the New queue for any reason, the duration timer is stopped.
Can't find what you're looking for? We're here to help