Article updated: July 13, 2022
Shorten a link in Sparkcentral
Admins can choose to authenticate with Bitly to use your organization’s custom Bitly account.
- Go to Admin settings, expand Agent workspace, and then select Link shortening.
- Select Sign in to Bitly.
- Enter your account information in the window that appears.
If you do not connect a Bitly account, URLs will be shortened with Sparkcentral’s default Bitly account when using the built-in link shortener.
When creating a new snippet on the Shared replies tab, admins can select or clear the Shorten links in this snippet check box.
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