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  Article updated: March 10, 2025

Assign team permissions

Team permissions allow you to choose who has access to manage a team and its assets within your organization. For example, who can add and manage their team's members, vanity URLs, and library content.

Assign team permissions to your members

You must have one of the following roles to set these permissions:

  • Be an organization Super Admin or Admin.
  • Have Team Admin, Unlimited, or custom Manage team permissions for the team you want to set permissions for.

Note: Super Admins and Admins inherit Team Admin or Unlimited permissions for all of the teams in the organization.

Expand the instructions for your plan. If you don't know what plan you have, go to Hootsuite, and then select Account - you'll find it below your name.
  1. Go to Account, and then select Social accounts and teams.
  2. Assign team permissions for each member.
    Sample member of a team showing team permissions available.

The following table summarizes the actions permitted for each team role.

Team permissions by role
Team permissions Team Admin & Unlimited View only
Add and manage team members and their permissions ✓
Manage the team profile ✓  
Manage vanity URLs for the team ✓
Create and manage the team's content library ✓
Access Inbox 2.0 analytics for the team, and filter, sort, and assign conversations to agents in Inbox 2.0 (see also Assign social account and Inbox 2.0 permissions) ✓  
View other team members, social accounts, and vanity URLs for the team ✓ ✓
  1. Go to Account, and then select Social accounts and teams.
  2. Select Teams.
    Manage area for a sample organization with teams option highlighted.
  3. Select a team, and then assign team permissions for each member. To assign custom permissions, select Custom, select each setting the member is allowed to manage, and then select Save. Point to Information for details on each setting. Learn more about custom permissions.

The following table summarizes the actions permitted for each role.

Team permissions by role
Team permissions Team Admin Default
Add and manage team members and their permissions ✓
Manage the team profile ✓  
Manage vanity URLs for the team ✓
Create and manage the team's content library ✓
Access Inbox 2.0 analytics for the team, and filter, sort, and assign conversations to agents in Inbox 2.0 (see also Assign social account and Inbox 2.0 permissions) ✓  
View other team members, social accounts, vanity URLs, and library content for the team ✓ ✓

Learn more

 

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