Manage permissions

Each organization member has three sets of permissions: Organization permissions, team permissions and social network permissions. These define what each member can do/access within the organization, teams and social networks. Managing and customizing permissions at each level gives you control over ensuring the organization is operating efficiently and securely.

Super admins have the highest permission levels in all three categories, however they must be members of a team and/or social network for the permissions to apply.

Similarly, a team admin has the highest permission level in teams and social networks, but must be a member of the social network for the permissions to apply.

When a member is added to an organization, team or social network, they automatically receive default permissions.

Permission levels overview

Permissions-graphic.png

Note: Custom and Limited permission levels are only available to Enterprise and Business plan customers.

Organization permissions

Organization permissions determine a member’s access at the organization level.
At the organization level there are three tiers of permissions: Super admin, admin and default. See what each tier can manage in the following table:

ORG.png

Note: Account add-ons need to be purchased by the account owner, but can be managed by a super admin (with the exception of *vanity URLs).

To manage organization permissions

  1. Select your profile image from the top of the launch menu.
  2. Click Manage next to the organization name.
  3. Under Members In This Organization, hover your mouse over the team member, click the gear icon , and then select Manage permissions.
  4. Select their permission level from the drop-down menu.

Team permissions

Team permissions determine a member’s access level and control in a team.
At the team level there are two tiers of permissions: Team admin and default. See what each tier can manage in the following table:

Team.png

To manage team permissions

  1. Select your profile image from the top of the launch menu.
  2. Click Teams under the organization name.
  3. Select the team from the list on the left, and then click the member's existing permission level to select a new permission level.

Social network permissions

Social network permissions define what a member can do with each social network.
At the social network level for:

  • Hootsuite Free, Professional and Team, there are three tiers of permissions: Advanced, editor and none.
  • Hootsuite Business and Enterprise, there are four tiers of permissions: Advanced, editor, limited and none.

See what each tier can manage in the following table:

SocialNetwork.png

To manage social network permissions

  1. Select your profile image from the top of the launch menu.
  2. Click Social Networks under the organization name.
  3. Select a social network from the list on the left, and then click the member's existing permission level to select a new permission level.
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