You can attach one or more images to your social media posts using the compose message box. These images will appear in preview when your post is published to your chosen social networks.
In this article:
Attaching an image to a message
Include images in your social media posts by attaching .jpg, .jpeg, .png or .gif files. The maximum file size for images uploaded into the compose message box is 3MB for Twitter and 5MB for the other social networks. Refer to this guide to image sizes for each social network
To attach an image to a message
- In the compose message box, click Attach media .
- Click Select files to upload, or drag-and-drop file(s) from your desktop.
- Select the image(s), and then click Open.
Click the timestamp on your posts in your Hootsuite streams to view them natively.
Notes on attaching images:
- Twitter: Up to 4 images can be attached to a tweet.
- Twitter: Due to an API limitation, images attached to Twitter direct messages will not be sent with the message.
- Instagram: Only 1 image can be published per Instagram post. Carousels and stories are not supported with direct publishing, but stories can be posted to using the IG mobile notification workflow.
- Instagram: When sharing an image that isn't square, it must have an aspect ratio between 1.91:1 (landscape) and 4:5 (portrait). Put another way, between 0.8 and 1.91 (just divide your image pixel width by height to see if it fits). You can make adjustments to your images before uploading them to Hootsuite, or, edit them easily in the Composer. Click Edit with Creative Cloud to add overlays and text, resize, or make other adjustments to your image.
- Instagram and Facebook: Upload .png image files instead of .jpeg to avoid loss of image quality. When direct publishing to Instagram, ensure .png files do not have a transparent background, as this can result in image distortion.
- LinkedIn: Only 1 image can be published per LinkedIn post.
- LinkedIn: Images reserve 21 characters in LinkedIn posts.
- LinkedIn: The height of any image uploaded to a LinkedIn Company Page will be scaled to fit a width of 350.
- Wordpress and Google+: When uploading images to WordPress or Google+ Pages, one image will display in-stream, and the rest will display as ow.ly links.
- GIF Files: GIF files can be posted to any social network, but will only display as animated on Twitter and Google+. They display as still images on the other social networks.
Uploading photos to Facebook
When images are attached to a Facebook Page post, they get uploaded to the Timeline Photos album by default. Uploading multiple images to the Timeline results in one post containing all the images.
(Facebook will create a Hootsuite Photos album if you've never uploaded photos to your Timeline before)
You can also select a different photo album to upload images to. Click Timeline Photos below the image thumbnails and then select a different album, or select New album to create a new one.
When posting to Facebook groups, there is no option to select a photo album, so each image will be posted separately.
Adjusting the rotation of an image
An image uploaded to Hootsuite may appear rotated based on embedded orientation tags. Orientation tags are commonly assigned when taking pictures on mobile devices. These pictures can appear correct when viewed on your computer or mobile device, but will appear rotated when uploaded to Hootsuite.
To change the rotation of a photo
- Open the image in your default photo application, such as Preview for Mac or Windows Photo Viewer for PC.
- Rotate the image until it appears to be oriented correctly.
- Save the image as a new file to reassign the orientation tags.
- Upload the new file to Hootsuite.
If you use a Mac computer, you can also review the embedded orientation tag assigned to an image to confirm the expected rotation within Hootsuite. There are 8 possible orientation tags, where orientation 1 is “normal”.
- Open the photo in question in the default Preview application.
- Click on the Tools menu, and choose Show Inspector from the drop-down menu.
- Navigate to the TIFF tab, and review the assigned orientation.
To view orientation tags on a PC, you will have to use a secondary piece of photo editing or meta tag software.