Skip to main content

  Article updated: May 15, 2024

Sync an account's profile picture or name

Social account avatars need to be synced when a profile picture or username is changed in the social network. Avatar is another name for profile picture, an image you can upload to customize a profile.

Note: Due to current TikTok limitations, TikTok profile pictures may expire every 24 hours. Sync your TikTok profile regularly to continue seeing its profile picture in Hootsuite. This doesn’t affect any other functionality.

Sync a private social account avatar or name

  1. Go to My profile, and then select Manage accounts and teams.
  2. Under Private social accounts, select the gear icon on the social account, and then select Sync avatar.
    The expanded gear icon settings menu of a social account, showing the Sync Avatar option highlighted.

Sync an organization's social account avatar or name

  1. Go to My profile, and then select Manage accounts and teams.
  2. Select Social Networks under the organization name.
    The management area of a sample organization with the Social networks button highlighted.
  3. Select the social account from the list on the left.
  4. Select the gear icon in the top right, and then select Sync avatar.
    The Settings gear icon selected, showing the Sync Avatar option highlighted in the menu.

 

Can't find what you're looking for? We're here to help