Sync an account's profile picture or name

Social account avatars need to be synced when a profile picture or username is changed in the social network. Avatar is another name for profile picture, an image you can upload to customize a profile.

Note: Due to current TikTok limitations, TikTok profile pictures may expire every 24 hours. Sync your TikTok profile regularly to continue seeing its profile picture in Hootsuite. This doesn’t affect any other functionality.

Sync a private social account avatar or name

1. Go to Account, and then select Social accounts and teams.
2. Under Private social accounts, select the gear icon on the social account, and then select Sync avatar.
   

Sync an organization's social account avatar or name

1. Go to Account, and then select Social accounts and teams.
2. Select Social Networks under the organization name.
   
3. Select the social account from the list on the left.
4. Select the gear icon in the top right, and then select Sync avatar.