Article updated: January 30, 2025
Remove a member from a team or account
Keep access to your organization, teams, and social accounts up-to-date. When you remove a member, they cannot collaborate with other organization members. They also lose access to organization-specific features.
A removed member's Hootsuite account only retains features specific to their plan type. Learn more about our plan offerings.
Remove a member from an organization
Remove a member from an organization and any teams they belong to in the organization.
If you need to remove an account owner, you must transfer ownership of the organization to someone else (see Transfer ownership of a Hootsuite account) before they can be removed. In this case, the new owner assumes paying member status and the previous owner frees up their team seat.
You must be a Super Admin, Admin, or member with the custom organization permission to Manage members to remove members from an organization.
- Go to Account
, and then select Social accounts and teams (BETA).
- Select Members. You may have to expand the left navigation
to see this option.
Select More actions
next to the member, and then select Delete from organization.
- Go to Account
, and then select Social accounts and teams.
- Select Manage next to the organization.
- Select Settings
next to the member, and then select Remove from organization.
If the member is not removed, they may be the account or organization owner. In this case, follow the instructions to Transfer ownership of a Hootsuite account.
Remove a member from a team
Remove a member from a team, but keep them in the organization. You must have one the following roles to remove a member from a team:
- Be an organization Super Admin or Admin or a member with the custom organization permission to Manage members.
- Have Team Admin, Unlimited, or the custom team permission to Manage team members for the team you're removing members from.
- Go to Account
, and then select Social accounts and teams (BETA).
- Open the team you want to remove the member from.
Select More actions
next to the member you want to remove, and then select Remove team member.
- Select Account
, and then select Social accounts and teams.
- Select Teams, and then select the team from the list of teams.
- Select a member, and then select Remove
.
Revoke a member's access to a social account
Revoking a member's access to a social account does not remove the member from the team or organization. You must have one the following roles to revoke a member's access to a social account:
- Be an organization Super Admin or Admin or a member with the custom organization permission to Manage members.
- Have Team Admin, Unlimited, or the custom team permission to Manage team members for the team you're removing members from.
- Have Unlimited, Advanced or the custom social account permission Manage member social network permissions for the social account.
- Go to Account
, and then select Social accounts and teams (BETA).
- Open the social account you want to remove the member from.
Select More actions
next to the member you want to remove, and then select Remove account from member.
- Select Account
, and then select Social accounts and teams.
- Select Social Networks, and then select the social network from the list.
- Select the member, and then select Remove.
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