Skip to main content

  Article updated: May 09, 2022

Manage your Hootsuite invoices

Keep track of your Hootsuite invoices and payment history and add information to an invoice.

Invoices for paid plans are based on your account subscription and term commitment. We bill for the purchases you make on a monthly or yearly basis. Invoices include each billed item and its corresponding payment. We list all payments that we receive during the current invoice period on the that invoice. And we list late payments on the next invoice.

Plan: Professional and Team. If you have a HootsuiteBusiness or Enterprise account, contact your customer success manager to request or to modify an invoice.

When you switch from a paid account to a free account, we send a final invoice (or Settlement of Accounts) to the email address associated with the account.

The final invoice provides the following information:

  • A record of transactions that have occurred following a plan switch.
  • A record of any transactions that happened within the last 30 days (for example, late payments).
  • Confirmation that you have settled your account.

Important: If you don't see Invoice Preferences in your account, please reach out to our support team for assistance.

 

Can't find what you're looking for? We're here to help