Skip to main content
  1. Hootsuite Help Center
  2. Collaborate with teams and organizations
  3. Create and manage teams and organizations

  Article updated: January 30, 2025

Add a member to an organization or team

Invite members to join your Hootsuite organization and collaborate on managing social accounts. You can add members to organizations and teams. And then you can assign individual members or teams access to one or more social accounts.

Not familiar with Hootsuite organizations? See Overview of organizations and permissions.

Expand the instructions for your plan. If you don't know what plan you have, go to Hootsuite, and then select Account - you'll find it below your name.

Invite members to your organization

The members you invite receive their invitation by email. If they don't have a Hootsuite account, we'll prompt them to set one up. If an invitee needs to create an account password, they can use the following link: hootsuite.com/reset-password.

You must be an organization Super Admin, Admin, or member with the custom organization permission to Manage members to add a member to an organization (see Assign organization permissions).

  1. Go to Account , and then select Social accounts and teams (BETA).
  2. Select New, and then select Invite new members. You can invite individual members by sending them an email or you can upload a CSV of up to 500 members at a time (see Add members in bulk).
    New selected showing Create new team, Invite new members, and Connect social accounts.

  3. Follow the steps to add your members. The members you add receive an email invitation. If they don't have a Hootsuite account, they'll be prompted to set one up. Select and open any member in your organization to view that member's details, add that member to a team, or set their permissions.

Tip: Switch your member view to Pending to see invitees who don't already have their own Hootsuite accounts. From here, you can select More actions next to a member to resend an invite.
Sample organization showing the members list with Pending highlighted.

  1. Go to Account , and then select Social accounts and teams.
  2. To add a member to an organization, select Manage next to that organization.
    Sample organization with Manage highlighted.
  3. Select Invite members.
    Sample organization with Invite Members highlighted.

  4. Enter email addresses, separated by commas. Optionally, include a message, and then add the member to a team. The members you add receive an email invitation. If they don't have a Hootsuite account, they'll be prompted to set one up. You can point to a member and select Settings to add that member to a team or set their permissions.

Tip: Select More actions beside the organization name, and then select View Pending Invites to see invitees who don't already have their own Hootsuite accounts. From here, you can select Send reminder next to a member to resend an invite.
Manage area for a sample organization showing options when settings is selected.

 

Add a member to a team

Once you've added a member to an organization, you can further organize your members into teams. You can then assign whole teams specific tasks and permissions in Hootsuite. Learn how to create a team.

You must have one of the following roles to add members to a team:

  • Be an organization Super Admin, Admin, or a member with the custom organization permission to Manage members.
  • Have Team Admin, Unlimited, or the custom Manage team members permission for the team you're adding members to.

Note: Organization Super Admins and Admins inherit Team Admin permissions for all of the teams in the organization (see Assign organization permissions). But they are not automatically added as team members. To view a team's analytics, a Super Admin has to add themselves as a team member.

  1. Go to Account , and then select Social accounts and teams (BETA).
  2. Select More actions next to the team you want to add members to, select Add members.
    Sample team with More actions selected and Add members highlighted.
  3. Select an existing organization member from the list, or select Invite new members to invite new members to the organization and add them to the team.
  1. Go to Account, and then select Social accounts and teams.
  2. Select Teams in the organization.
  3. Select a team, and then select Add a Member.
  4. Select an existing organization member from the list, or select Add new member to invite new members to the organization and add them to the team.
    Sample organization with overview tab selected showing options.

 Learn more

 

Can't find what you're looking for? We're here to help