Manage agents & channels
Track agent availability with away states
530 Views•Sep 2, 2026•KnowledgeSet your business hours
959 Views•Sep 2, 2026•KnowledgeEdit channel settings
699 Views•Sep 2, 2026•KnowledgeCustomize message routing
1122 Views•Sep 2, 2026•KnowledgeMonitor agent performance in real time
1037 Views•Sep 2, 2026•KnowledgeUse queries to listen to X conversations
1871 Views•Sep 2, 2026•KnowledgeGive agents access to real-time insights
928 Views•Sep 2, 2026•KnowledgeManage team settings and assignments
1288 Views•Sep 2, 2026•Knowledge
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