Enable peak detection for results

Peak detection automatically finds the highest peaks in widgets that show results over time (volume, engagement, and reach).

With peak detection enabled, you can quickly see when engagement for your brand, products, or campaigns is highest, and gain insight into the reasons behind the increased activity. Lumen by Talkwalker's AI Insight, powered by Blue Silk™ GPT, generates summaries of the conversations behind engagement peaks, so you can understand the key themes and sentiments behind them.

For example, you can quickly identify specific content that resonates with your audience, or spot emerging trends in consumer sentiment. When it comes to your brand, you can stay on top of any peaks in negative sentiment and take immediate action to address the issue.

The peaks on the line graph are flagged. Peak detection does not annotate all peaks in the graph, but shows anomalies in the data so you can detect obvious and non-obvious peaks.

Enable peak detection

You can enable peak detection on Quick Search results or Topic Insights.

1. On the Quick Search results or Topic Insights page, locate the widget for which you want to enable peak detection.
2. Point to the widget, select More, and then select Peak Detection.
3. In the Enable peak detection window, use the Enable peak detection toggle to turn on peak detection, and then select Apply.
4. Point to a flag on the line graph to see the following information:
   • date and time for the peak
   • number of results, engagement, or reach
   • percentage increase in results, engagement, or reach
   • AI-powered summary of all the posts included in the peak
     
     
     
5. Select a flag on the line graph to see details about the results identified in the peak.

   The Peak info window shows the total results, unique authors, sentiment, total engagement, total reach, most engaging posts, and most engaging images for results in that peak of activity. The Themes tab includes the top themes, as well as emerging, decreasing, and new themes.

Disable peak detection

You can disable peak detection on Quick Search results or Topic Insights.

1. Point to the widget, select More, and then select Peak Detection.
2. In the Enable peak detection window, switch the Enable peak detection toggle to turn peak detection off, and then select Apply.