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  1. Hootsuite Help Center
  2. Manage customer care with Inbox 2.0
  3. Admins: Configure queue and channel settings

Admins: Configure queue and channel settings

  • Deliver consistent service with SLAs
  • Set Inbox 2.0 queue preferences
  • Manage team settings in Inbox 2.0
  • Edit channel settings
  • Set your business hours
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