1. Hootsuite Help Center
  2. Manage customer care with Inbox 2.0

Manage customer care with Inbox 2.0

Get started with Inbox 2.0

Agents: Provide customer care across social channels

Admins: Configure virtual agents and the agent workspace

Admins: Optimize routing and automation

Admins: Configure queue and channel settings

Admins: Manage privacy and security

Admins: Use analytics for monitoring and reporting