Article updated: March 19, 2023
Shorten a link in Inbox 2.0
Audience: Inbox 2.0 admins
Inbox 2.0 uses a default Bitly account as a built-in link shortener. You can also connect your own Bitly account if you want to use your organization’s custom link shortener.
- Go to Inbox 2.0
, select Admin settings, expand Agent workspace, and then select Link shortening.
- Select Sign into Bitly.
- Enter your account information with Bitly when prompted.
Tip: When creating a new snippet for the Saved replies tab, you can select or clear the Shorten links in this snippet check box.
Can't find what you're looking for? We're here to help