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  Article updated: July 14, 2021

Get started with your Hootsuite Team account

Welcome to your Hootsuite Team account! As a Hootsuite Team plan member, you can enable team collaboration, streamline workflows, and efficiently manage your social accounts with team members or clients. In addition, you can do the following:

  • Share feeds of content (streams) from your connected social accounts so your team members can monitor the same content.
  • Delegate tasks to team members and save time by sharing the workload.
  • Create a smooth and secure workflow by implementing best practices into your day-to-day routine.

Plans: Team only

To take full advantage of your Team account features, you need to access your Hootsuite organization, add members to it, and set permissions for your members.

Share your social accounts

A Hootsuite organization is an account structure that consists of individuals, teams, and shared social accounts.

  1. Select My profile, and then select Manage accounts and teams.
  2. Select Share a social network. If you don't see this option, your Hootsuite account manager may have already set up an organization for you to customize! If this is the case, you can skip this and move to the instructions "Manage your team members and accounts."
    share social accounts with team members
  3. Select the social accounts to share and enter email addresses for the people you'd like to share them with. Separate the emails using commas. Optionally, include a message. The members you've invited will receive your email invitation. If they do not have a Hootsuite account, Hootsuite will prompt them to set one up.
  4. Select the permission level for the people you are sharing social accounts with. You can select from the following options:
    • Editor - Can publish messages.
    • Advanced - Can publish messages and give others access to the social accounts.
  5. Select Share.
    share a social network window
  6. Once your team members accept your email invitation and create their own Hootsuite accounts, they're ready to go! You've already shared your social accounts with them, so they don't need to add them to Hootsuite. Share the Get started with Hootsuite with your team members to get them up and running in Hootsuite.

Manage your team members and accounts

You can view and edit your team member and social account information at any time.

  1. Select My profile, and then select Manage accounts and teams.
  2. Select Manage.
    manage area for a sample organization with manage link highlighted
  3. From here, you can add or remove teams, team members, and social accounts from one place.
    manage area for a sample organization with callouts showing where to add a team, invite members, and add social accounts

Tip: Share existing social accounts and add members to teams easily using drag-and-drop.

Overview of permissions

You can control the level of access that organization members have using permissions. You can assign permissions to your entire organization, to teams in your organization, or to social accounts you manage. Permissions allow you to restrict access and provide your team members an efficient way to collaborate on managing your social accounts.

For more information about permissions, see Assign permissions (Team plan).

I have a client or team member who only needs access to a few social accounts

You can set permissions to limit what social accounts a team member can see or manage.

Note: You must be an Admin or Super Admin to set these permissions.
  1. Select My profile, and then select Manage accounts and teams.
  2. Select Manage.
    manage area for a sample organization with manage link highlighted
  3. Point to a social account, select Settingssettings, and then select Manage permissions.
    social accounts in a sample organization area with settings selected and Manage permissions highlighted
  4. On the Permissions tab, select the permissions for each member for the selected social account. If you do not want a member to have access to a social account, select None. For details on each permission type, see Overview of social account permissions.