Article updated: June 20, 2024
Assign permissions (Team plan)
Assign permissions to your organization members to help control off-brand or accidental communications. You can also use permissions to assign specific accounts to specific teams or team members. You can assign permissions at the organization, team, and social account levels.
Plans: Team
Business and Enterprise plan members, see Assign permissions (Business and Enterprise).
New organization members automatically receive Default permissions. For more information on Hootsuite organizations, see Get started with your Hootsuite Team plan.
Assign organization permissions
Use organization permissions to determine who has access to manage the structure of the organization.
Each organization permission level can do the following:
| Organization permission | Super admin | Admin | Default |
|---|---|---|---|
| Manage the organization profile | ✓ | ||
| Create and manage vanity URLs | ✓ | ||
| Add and manage members, teams, and social accounts | ✓ | ✓ | |
| Grant organization permissions to other members | ✓ | ✓ | |
| Create and manage organization link settings and shorteners | ✓ | ✓ | |
| View details for teams they are a member of | ✓ | ✓ | ✓ |
| View social accounts they have access to within the organization | ✓ | ✓ | ✓ |
Important: The paying account owner who creates an organization is the only person who can manage billing for the account and delete the organization.
Super admins and admins inherit Team admin permissions for all of the teams in the organization.
Manage organization permissions
Super admins and admins can manage permissions at this level.
- Go to Account
, and then select Social accounts and teams.
- Select Manage.
- Point to a team member, select Settings
, and then select Manage permissions.
Assign team permissions
Use team permissions to determine who has access to manage teams within your organization.
Each team permission level can do the following:
| Team permissions | Admin | Default |
|---|---|---|
| Add and manage team members and permissions | ✓ | |
| Manage vanity URLs for the team | ✓ | |
| View other team members, social accounts, and vanity URLs for the team | ✓ | ✓ |
Team admins inherit Editor social account permissions for their team.
Manage team permissions
Super admins, admins, and team admins can manage permissions at this level.
- Go to Account
- Select Manage.
- Point to a team, select Settings
- Set the team-level permissions for each team member.
Assign social account permissions
Use social account permissions to determine who has access to manage and publish to social accounts in your organization. These are set for each social account that a member has access to. You can set social account permissions so some members can only manage and publish to specific social accounts in your organization.
Each social account permission level can do the following:
| Social account permissions | Advanced | Editor | Responder | None |
|---|---|---|---|---|
| Reconnect and manage the social account | ✓ | |||
| Grant member access to and manage permissions for the social account | ✓ | |||
| Promote posts for the Facebook or LinkedIn Page | ✓ | |||
| Publish content to the social account | ✓ | ✓ | ||
| Comment and reply to posts | ✓ | ✓ | ✓ | |
| Manage contacts (follows in streams) for the Twitter profile | ✓ | ✓ | ||
| No access to the social account | ✓ |
Manage social account permissions
- Go to Account
- Select Manage.
- Point to a social account, select Settings
- Set the social account-level permissions for each organization member.
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