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  Article updated: November 29, 2023

Assign permissions (Team plan)

Assign permissions to your organization members to help control off-brand or accidental communications. You can also use permissions to assign specific accounts to specific teams or team members. You can assign permissions at the organization, team, and social account levels.

Plans: Team
Business and Enterprise plan members, see Assign permissions (Business and Enterprise).

New organization members automatically receive Default permissions. For more information on Hootsuite organizations, see Get started with your Hootsuite Team plan.

Assign organization permissions

Use organization permissions to determine who has access to manage the structure of the organization.

Introduction to Hootsuite organizations and permissions video.

Each organization permission level can do the following:

Organization permissions by role
Organization permission Super admin Admin Default
Manage the organization profile    
Create and manage vanity URLs    
Add and manage members, teams, and social accounts  
Grant organization permissions to other members  
Create and manage organization link settings and shorteners  
View details for teams they are a member of
View social accounts they have access to within the organization

Important: The paying account owner who creates an organization is the only person who can manage billing for the account and delete the organization.

Super admins and admins inherit Team admin permissions for all of the teams in the organization.

Manage organization permissions

Super admins and admins can manage permissions at this level.

  1. Go to My profile , and then select Manage accounts and teams.
  2. Select Manage.
    Manage area for a sample organization with manage link highlighted.
  3. Point to a team member, select Settings, and then select Manage permissions.
    Members in a sample organization area with settings selected and options displayed.

Assign team permissions

Use team permissions to determine who has access to manage teams within your organization.

Each team permission level can do the following:

Team permissions by role
Team permissions Admin Default
Add and manage team members and permissions  
Manage vanity URLs for the team  
View other team members, social accounts, and vanity URLs for the team

 

Team admins inherit Editor social account permissions for their team.

Manage team permissions

Super admins, admins, and team admins can manage permissions at this level.

  1. Go to My profile, and then select Manage accounts and teams.
  2. Select Manage.
    Manage area for a sample organization with manage link highlighted.
  3. Point to a team, select Settings, and then select Manage permissions.
    Sample team with settings option selected and options displayed.
  4. Set the team-level permissions for each team member.

Assign social account permissions

Use social account permissions to determine who has access to manage and publish to social accounts in your organization. These are set for each social account that a member has access to. You can set social account permissions so some members can only manage and publish to specific social accounts in your organization.

Each social account permission level can do the following:

Social account permissions by role
Social account permissions Advanced Editor Responder None
Reconnect and manage the social account      
Grant member access to and manage permissions for the social account      
Promote posts for the Facebook or LinkedIn Page      
Publish content to the social account    
Comment and reply to posts  
Manage contacts (follows in streams) for the Twitter profile    
No access to the social account      

Manage social account permissions

  1. Go to My profile, and then select Manage accounts and teams.
  2. Select Manage.
    Manage area for a sample organization with manage link highlighted.
  3. Point to a social account, select Settings, and then select Manage permissions.
    Sample team with settings selected and options displayed.
  4. Set the social account-level permissions for each organization member.

 

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