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  Article updated: June 17, 2025

Assign permissions

A Hootsuite organization is made up of members, teams, and shared social accounts. You can use permissions to choose who's in charge of what, and what you want each team or person to work on.

You can assign permissions to an entire organization, to teams in an organization, or to social accounts you manage in your organization. Permissions provide a way to restrict access and provide team members an efficient way to collaborate on managing an organization's social accounts.

Permissions can help you do the following:

  • Manage member and team access to social accounts without having to share passwords.
  • Control who can add and remove members from your organization.
  • Designate which members can create and manage different teams.
  • Designate the tasks each member or team can perform in Hootsuite.

Understand permissions

The person who creates the organization during onboarding is the organization Super Admin. They have the highest level of permissions and can grant others permissions.

Permission levels

Administrators can assign permissions at the organization, team, and social account levels.

  • Organization permissions - These permissions control who can manage the organization. For example, who can add or remove the organization members and teams, and who can manage vanity URLs and content libraries for the organization. Learn more about organization permissions.
  • Team permissions - Teams manage specific tasks in an organization. For example, a team might manage ads and sales, marketing, or specific social accounts. Team permissions control who can add and remove the team's members, vanity URLs, and library content. Learn more about team permissions.
  • Social account permissions - These permissions control who has access to manage and publish content to social accounts in an organization. These permissions can help control off-brand or accidental communications. Social account permissions also determine who has access to Inbox 2.0 features in your organization. These are set for each social account that members and teams have access to. Learn more about social account and Inbox 2.0 permissions.
  • Custom permissions (Advanced, Business, and Enterprise plans) - These permissions can be individually assigned at the organization, team, and social account levels. Learn more about custom permissions.

 

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