Like, comment, and reply in Facebook streams

  

In Hootsuite Streams, you can like or unlike Facebook content and comments in profile Timeline streams, as well as content in Facebook Page Timeline streams, Unpublished streams, and My Posts streams. You can also reply to comments publicly or privately, hide comments, and add comment streams.

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Like or unlike a post

  1. Go to Streams , and then select the board hosting the stream.
  2. Select Like  below the post.

Comment on a post

  1. Go to Streams , and then select the board hosting the stream.
  2. In the Write a comment box below the post, enter a comment, and then press ENTER.

Reply to a comment

  • Do either of the following:
    • Enter a reply in the Write a reply box below the comment, and then press ENTER.
    • Select More Actions  next to the comment, select Reply, enter your reply, and then press ENTER

Reply to a Facebook Page comment with a private message

Page admins can reply to comments from on their own posts with private messages in the My Posts, Timeline, and Activity streams.

  1. Select More Actions next to the comment, and then select Reply with Message.
  2. Enter your reply, and then select Send.

The conversation will appear in your Messages stream and in Inbox.

Requirements and limitations:

  • The comment must be from a Facebook profile.
  • Messaging must be enabled for the Page. (Go to Business Integrations in Facebook, select View and edit next to Hootsuite, and then turn on Manage and access Page conversations in Messenger and any other features you want to manage in Hootsuite.)
  • Because of an API limitation, private replies are allowed within seven days of the creation date of the original comment or visitor post (subject to change).

Create a comment stream

If a post in a Facebook Page stream is getting a lot of comments, you can create a new steam just for those comments to manage engagement for that post separately.

  • Select More Actions  below the post, and then select Create Comment Stream.

Hide a Facebook Page comment

You can hide or unhide visitor comments and replies on your Page. Hidden comments and replies are still visible on the Page to the commenter and their friends. They also remain visible to you in your Page Activity stream.

  • Select More Actions  next to the comment or reply, and then select Hide.

Hidden comments appear faded in the stream.