Use the dashboard quickly and effectively with this overview. This article highlights different sections of the dashboard for common tasks. You will also see related articles if you wish to explore each topic more deeply.
In this article:
1. Manage your account
Make changes to your account, billing, and social networks by clicking the profile icon at the top right hand of your dashboard.
Connect your social profiles when you click Collaborate with others or Manage Social Networks. Manage up to three social networks with a Free plan, ten with a Professional plan and twenty with a Team plan. If you have a Team plan and want to manage between personal and shared social networks, you can create an organization.
Make changes to your account and Hootsuite dashboard settings by clicking Account & Settings. Here you can change your email, password, dashboard language, or cancel your account.
Make billing-related changes to your Hootsuite account by clicking Billing & Plan Changes. Find all of your billing history and view your invoices here. You can also update your billing information or change your billing cycle to annual or monthly.
For more details, take a look here:
- Add a social network
- Quick start guide: Team/Pro organizations
- Cancel your Hootsuite account
- Billing FAQ
2. Get help and support
Find easy access to help avenues through the Help dropdown in the left-hand menu. You can access conversations, the Help Center, and Hootsuite Academy Training by clicking on Product Help. Tweet the Hootsuite help team directly by clicking Tweet for Support. Click on Send Feeback to give us great ideas.
For more details, take a look here:
3. Publish and schedule posts
Publish or schedule posts to one or multiple social networks in this section. Not ready to post or schedule? You can save as a draft.
Create pins using Pinterest by using the dropdown menu to the right of the New Post feature and clicking New Pin.
Post to Youtube by using the dropdown menu to the right of the New Post feature. You will then click Open Legacy Composer, select Youtube as your social network when creating the post.
For more details, take a look here:
4. Set up and use tabs and streams
Monitor what is being said across all of your social media channels. You can also retweet, like and comment on posts, and use tabs to organize these streams into groups. Use search streams for finding activity around specific pages, hashtags or keywords.
For more details, take a look here:
5. Manage your messages
See all of your messages in one place in the Hootsuite Inbox. You can reply or assign them to others on your team. Messages will be marked as replied or resolved.
For more details, take a look here:
6. See your scheduled content
Review, organize and promote your drafts, as well as past, present, and future posts in this section.
For more details, take a look here:
7. Measure your social impact
Measure analytics from social networks to gauge your ROI, engagement, reach, and other social measurements.
Choose to view analytics as per social network by selecting this option at the top left of the page. Use quick access to overview analytics for convenience. Depending on your plan, create analytics reports and export them.
For more details, take a look here:
- Analytics Overview reports
- *Analytics FAQ,
- Create, configure or delete an analytics report
- Export or schedule exports of analytics data