Categorize mentions, highlight important mentions, or flag mentions you want to take action on, by adding tags to them within a saved search.
Note that these tags are not associated with Hootsuite post tags. These are independent and used for managing Insights mentions only.
To apply tags
- Within a saved search, open the mentions on the right side of the search, and click Add Tag at the bottom of any mention.
- Search for a tag and select one or more to apply to the mention. If searching doesn’t produce a tag you’re looking for, click Create new tag to add it.
To review tagged mentions
- Open any saved search, and then click Tags at the top of the search.
- Select a tag from the list on the left to review all related mentions on the right. Changes to mentions can't be made in this view.
To manage tags
To create a tag, enter the name in the New tag name field, and then click Add.
To edit or delete a tag, hover over it in the list and then click the Rename Tag or Delete icons. Deleting a tag will remove the tag from any mentions that have been tagged with it. Renaming a tag will update any mentions tagged with it.