Change to interaction history storage - October 30, 2019


On November 19, 2019, interaction history will be limited to six months. This change aligns with updated terms and conditions from Twitter and Facebook.

The change will impact any customers using the Twitter interaction history feature in Streams, as well as those with access to Facebook interaction history through the closed beta. Any interactions older than six months between your social profile and a user will no longer appear in the user’s profile details.