Troubleshoot issues loading Hootsuite

  

If some or all of Hootsuite's web services are not loading, your firewall settings could be blocking a domain name used for the service.

To ensure that Hootsuite functions as intended, whitelist the following domain names. In other words, they need to be marked as known and safe to access.

Forward this list to your IT department to configure their firewall or similar security settings to whitelist these domains.

Domain names to whitelist

Domain Impacted area if not whitelisted Ports
*.hootsuite.com Hootsuite dashboard won't load 443
*.cloudfront.net Hootsuite dashboard 80, 443
*.gravatar.com Hootsuite profile image won't load  
*.gstatic.com Hootsuite-specific fonts won't load  
ow.ly Owly shortened links won't resolve 80
*.giphy.com Gifs from giphy.com won't load in Composer 80, 443
*.pixabay.com Images from pixabay.com won't load in Composer 25, 80, 443
*.twitter.com Twitter social networks 80, 443
*.ads-twitter.com Twitter social networks
*.twimg.com Twitter social networks
*.facebook.net Facebook social networks
*.fbcdn.net Facebook social networks 80, 443
*.cdninstagram.com Instagram social networks 22, 80, 8080
*.google.com Google social networks
*.googleapis.com Google social networks
*.googleusercontent.com Google social networks
*.googlevideo.com YouTube social networks
youtube.com YouTube social networks 80, 443
*.ytimg.com YouTube social networks
*.linkedin.com LinkedIn social networks 80, 443
*.licdn.com LinkedIn social networks 80, 443
*.s3.amazonaws.com   80, 443
*.zendesk.com   80, 443, 8080
*.herokuapp.com   80, 443
*.appcues.com   22, 80, 443
api.smartling.com   80, 443
*.mktoresp.com   80, 443
*.quantserve.com  
*.bizographics.com  
*.ggpht.com  
*.maxcdn.com  
*.tf-cdn.com  

 

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