Quick start guide: Pro/Team organizations

Within your Hootsuite organization — the overarching structure of your account — you can set up one or multiple teams that include your team members, and the social networks they share access to. The level of access that team members have is controlled through permissions.

The benefits of teams include enabling collaboration, streamlining of workflows, and efficient management of your social networks:

• Assign messages between teams for consistent messaging handling.
• Share streams for monitoring the exact same content.
• Invite collaborators to manage your social profiles without having to share passwords.

Each Hootsuite account can create one organization, but can be a member of multiple organizations. The user who creates the organization is its super admin, with master-level management permissions. A super admin can give other organization members super admin status as well.

Follow the steps below to set up your team(s) and start collaborating!

To create your organization

1. Select your profile picture (owly by default) from the top-left corner of the launch menu.
2. Click Share a Social Network.
3. Select a social network to share from the drop-down menu, or click Add a new social network, select a social network from the list, click Connect, and then authorize the account.
4. Enter the email address(es) of your team member(s), separated by commas. Invitees who do not have their own Hootsuite accounts will be prompted to create Free accounts.
5. Grant your team member(s) Editor or Advanced social network permissions.
6. Click Share.

Your organization and team will be automatically created (named Team 1 by default).

Click  or  to add more team members or social networks to the team, or to add them to a new team.

To change a team name

1. Click Manage below the team name.
2. Click the Team Settings tab.
3. Enter a new team name, and then click Save Changes.

To remove a member from a team

1. Click on the member.
2. Hover over the team, and click the Settings icon  in the top-right corner.
3. Select Remove member from team.
4. Click Remove to confirm.

To remove a social network from a team

1. Click the social network.
2. Hover over the team, and click the Settings icon in the top-right corner.
3. Select Remove team from social network.
4. Click OK.

To manage permissions

1. Click on the member.
2. Click the drop-down menu below a social network they have access to.
3. Select their permission level for that social network.

To access and manage your organization at any time, select your profile picture (owly by default) from the top-left corner of the launch menu.

Check out the rest of our help articles on managing organizations to make more changes to your organization.