Facebook has now completed migration of its Graph API to all listening and social media management platforms, including Hootsuite Insights. This update will result in public Facebook mentions streams no longer displaying data within current Insights streams.
Metrics on the following Facebook public mentions will no longer be made available from Insights streams:
- Number of mentions
- Gender Distribution
- Geo Distribution
Previously collected Facebook public mentions will remain within Insights streams.
Hootsuite Insights users will continue to receive social listening on their brand, customers, and industry from their owned Facebook Pages and over 100 million other data sources.
If you have any questions on how this will affect your Insights streams, please contact your Customer Success Manager.