Hootsuite Amplify is a brand advocacy and social selling app. It extends organizations' social reach by engaging employees with pre-approved content they can share to their own networks. Amplify reduces risk to your brand, and makes it simple to share company announcements and marketing campaigns.
Visit our Amplify page to learn more.
In this article:
Getting started
Create Amplify content
Post or schedule content to Amplify
Edit content
Alert app users to important content
Getting started
Organization admins manage Amplify users and content from the Hootsuite dashboard. To get started, install the Amplify app integration from the Hootsuite app directory.
To add Amplify to your Hootsuite dashboard
- Select App Directory
from the launch menu. - Enter Amplify into the search field in the top-right corner.
- Click Install App.
- Click Finish. The Amplify stream will appear in your dashboard.
- Click Authorize in the Amplify stream, and then click Authorize App.
See Install or uninstall apps for more details on adding and removing app directory integrations.
Create Amplify content
Compose original content in the Hootsuite compose box, or use the app plug-in in your social network streams to share discovered content. Content suggested by your app users will also appear in the Drafts queue in your Amplify stream for you to review.
To create original content
- Click the Compose message box at the top of the dashboard.
- Enter your message. Note the character count limits for each social network: Facebook 350, LinkedIn 350, and Twitter 140.
- To attach an image, click Attach media
, and then choose files to upload. The maximum supported image size is 3MB. Images reserve 21 characters in LinkedIn posts. - To include a shortened link, click Add a link, paste a URL, and then click Shrink. Links to YouTube videos are supported.
- When your post is complete, click Save, and then click Save to Amplify.
The post will appear at the top of the Drafts queue in your Amplify stream. Drafts haven’t been published to the mobile app yet. Content can still be edited or deleted from this queue.
Track the success of links in your Amplify content by adding UTM parameters to all links sent from Amplify, or to links from specific domains. Contact your customer success manager to set this up for your organization.
To pull content from streams
Connect your organization’s Twitter or Facebook accounts to Hootsuite to add streams that you can monitor for shareable content.
- Connect a social network
- Add streams
- When you find a post you want to share to Amplify, click more
in the bottom-right corner of the post, and then click Send to Amplify.
The post will appear at the top of the Drafts queue in your Amplify stream. Drafts haven’t been published to the mobile app yet. Content can still be edited or deleted from this queue.
See this help article for more details on organizing your dashboard tabs and streams.
Suggested content
Amplify users can suggest content from the app, which can be incorporated into your content strategy. Improve engagement with your content by recognizing what resonates with your users.
Suggested content appears in the Drafts queue. Content admins can edit, schedule, delete and publish the content just like any other post. If applicable, click 
to read the contextual note submitted with the suggestion.
Click All Drafts in the top-right corner of the Drafts queue, and then click Suggested Posts to view only suggested content.
To disable the ability for users to suggest content from the app, contact your customer success manager.
Post or schedule content to Amplify
When a post is ready to share to the Amplify app, find it in the Drafts queue, and then click Post in the bottom-right corner.
The post will move to the top of the Posted queue in your Amplify stream, and will appear in the Home feed of the app, for users to read and share.
Click Unpost on anything in the Posted queue to return it to Drafts and remove it from the app.
To schedule a post
- In the Drafts queue, click Edit in the bottom-left corner of the post.
- Click the Schedule Set Date, select a specific date and time, and then click the
check mark
. - Click the back arrow
at the top of the post to save your changes. The post will move to your Scheduled queue.
To autoschedule a post
- In the Drafts queue, click AutoSchedule at the bottom of the post. The post will move to your Scheduled queue.
Review your scheduled messages in the Scheduled queue in your Amplify stream. Hover over a scheduled post to edit it or to remove the scheduling and return it to Drafts.
AutoSchedule selects optimal times for posting for you based on your settings. Click Settings 
in the top-right corner of the Scheduled queue to select the days of the week, number of posts, and timeframe for autoscheduled posts.
Edit content
Edit your content from any queue by clicking Edit in the bottom-left corner of the post. Customize your content in the following ways:
- Text: Click on the message text to edit it and view the character count, and then click Save.
Topics: By default each post is tagged for Everyone. Click Everyone to select a specific topic(s) for the post. Learn more about topics.
Facebook Share: When enabled, posts pulled from your streams can be shared natively. When disabled, the post can be adapted to share to all social networks.
Retweetable: When enabled, tweets can be retweeted or quote tweeted by your users, giving credit to the original tweeter, and helping posts go viral. When disabled, the tweet can be adapted to share to all social networks.
Post to: Select the social networks that users will be able to share the post to.
Announcement: Turn this on to communicate internal information to your app users. The post will be read-only (not shareable) and labeled as an announcement.
Expiry Date: Click Set Date to select a specific date and time for the post to be removed from the Amplify app. The post will remain in the Posted queue in your stream.
Image: Click Upload to add an image to your post. Customize the zoom and drag the crop window before saving 
.
Scroll to the top of the post and click the back arrow to save your edits. Or, click Delete to remove the post from the Drafts queue.
Contact your customer success manager to enable or disable the following features for your organization:
- To permanently disable the ability for your app users to share to a specific social network or to Hootsuite.
- To enable your app users to edit and personalize app content before sharing it to their social networks.
- To enable sharing to Facebook Pages or Instagram.
Alert app users to important content
Highlight important articles or big campaigns with the following features:
- Notification – This sends a mobile push notification to all users subscribed to the post’s topics. Tapping the notification will take the user directly to the post in Amplify. Users need to enable notifications in their app to receive these.
- Email – This sends an email to all users alerting them to important Amplify content. Customize the email subject and body, and send to all users, or just those subscribed to certain topics. Users will be able to open the Amplify app and share right from the email.
- Feature Post – This pins the post to the top of the Home feed and marks it as a featured post in the Amplify app. A post will remain pinned at the top of the Home feed until this is toggled off. Then the post will move back to its place in chronological order.
To highlight a post
- In the Posted queue, click Edit in the bottom-left corner of the post.
- Click Notification, Email, or Feature Post.
Feature Post and Notification can also be enabled from the Drafts queue. Notifications will be sent out when the post is published.