What types of contests are available?
There are eight contest types available in Hootsuite Team, and two for Professional. Click Create New in your Campaigns for Contests dashboard and hover your mouse over each type to learn more about them.
Visit our Campaigns for Contests Product page for more details.
If I want my gallery to run forever, do I have to choose a start and end date?
Yes, unfortunately. Just select an end date far in the future to avoid having to update it frequently.
Why do I have to sign in to Instagram or Twitter when setting up my contest?
The connection to your social profile is only used to give your contest access to Instagram or Twitter’s search APIs.
Can a URL be reused once a contest has ended?
Yes. The original contest using the URL has to be deleted in order for the URL to become available for a new contest.
How many contests can be created or published at once?
Professional Campaigns for Contests users can create up to 100 contests, but can only publish one at a time (Sweepstakes or Sign up form).
Team Campaigns for Contests users can create up to 100 contests, but can only publish ten contests at one time.
A contest cannot be unpublished. To publish a new contest after your limit has been reached, a previously published contest must be deleted. Remember to download your contest data before deleting.
Only one Facebook custom tab can be live at a time per Facebook page.
Is there an ideal file size and type for the header image?
Images should be at least 970px wide (recommend 2000px), but no more than 500px high. Images should be in .JPEG, .GIF, or .PNG. format.
Can I share my contest with a Hootsuite team member?
No. Contests cannot be shared. Only the user who created a contest can see and edit it.
Is there any auto-moderation of inappropriate content?
No. In your contest Settings, you can select admin approval under Entry Options to approve all entries before they are posted to your contest gallery.