Hootsuite Academy student FAQ

  

Hootsuite Academy is asking me to pay. What should I do?

The Student Program provides access to free Hootsuite Academy courseware (Hootsuite Platform and Social Marketing), free dashboard, free Hootsuite Platform Certification ($99 value), and free Social Marketing Certification ($199 value).

To remove the request for charges at the Hootsuite Academy checkout you will apply a coupon code. To get the coupon code, reach out to your Professor for instructions. If your Professor is unable to find the instructions please have them reach out to studentprogram@hootsuite.com.

Are the Hootsuite Academy and Hootsuite Dashboard account logins the same?

Yes, we have a single sign-on function in place. When you sign in to Hootsuite Academy for the first time, you will be prompted to create a Hootsuite dashboard account which will provide you access to the courseware and certifications.

However, if your account was created before October 5, you will need to use the alternative sign in option, enter your email and password for your existing Academy or Podium account, and then click Sign in.

I’m having an issue logging in to my account, who should I contact?

Having a technical issue? You can tweet us @hootsuite_help or connect with us online: https://hootsuite.com/help.

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