Upgrade or downgrade your Hootsuite plan at any time to a plan type that best suits your needs on social.
If you’re upgrading to a paid plan for the first time and haven’t had a trial before, the Hootsuite 30-day trial gives you access to all the benefits of the Professional or Team plan for 30 days for free. Billing information is required to register for a trial. If you have already had a trial, upgrading your account's plan will take effect immediately.
About free trials
Only one trial is available for either the Professional or the Team plan. You can change from one plan to the other during the 30-day trial period but the trial will not restart. Attempting to register for another free trial will upgrade your plan (without the free trial). You can always view your billing history from your Hootsuite dashboard.
Free trials transition to Hootsuite subscriptions at the end of the 30 days. They are billed monthly or annually depending on your selection when you registered for the trial. Accounts are billed at the beginning of a billing cycle; ensure a smooth transition by keeping your billing information up-to-date. To avoid unwanted charges, downgrade your trial to the free plan before the trial expires.
In this article:
To change your plan type
To change plans from a Legacy Pro plan
To upgrade to a Hootsuite Enterprise plan
To change your plan type
Important: Note that if you're moving to a lower plan type, any features not supported on that plan type will be removed from your dashboard. This can include team members, additional social profiles, and their scheduled content.
- Click your profile picture (
by default) in the top-right corner of the dashboard, and then select Billing & Plan Changes.
- Click Change my plan.
- Click Compare Plans.
- Click Downgrade or Upgrade on the new plan type you would like to switch to.
- Review the changes to your plan, confirm your billing information, and then click Downgrade/Upgrade My Account.
Upgrades take effect immediately. Downgrades take effect at the end of the current paid period so you can continue to benefit from all the features of your current plan until the end of the period.
To change plans from a Legacy Pro plan
Free trials for Professional and Team are not available to Legacy Pro plans.
See the Evolution of the Hootsuite Pro plan
- Click Upgrade my plan, in the top-right corner of your dashboard.
- Click Upgrade now on the new plan type you want to upgrade to.
- Confirm your billing information and billing cycle, and then click Change to Professional/Team Plan Now.
- If account management is required, you’ll be prompted to select the team members or additional social networks to keep with your new plan.
- Click Confirm plan change.
To upgrade to a Hootsuite Enterprise plan
Visit https://hootsuite.com/plans/enterprise, and then click Request a Demo.
One of our customer success managers will assist you with upgrading and onboarding into Hootsuite Enterprise.