Update billing information

Up-to-date billing information helps to ensure your account stays active. Accounts with billable services but dated billing information can enter a state of dunning. This is when an account becomes temporarily deactivated until billing information is updated, and overdue balances can be settled. Sign in to your Hootsuite account to update your billing information.

To update your billing information

  1. Select Settings Settings_icon.png from the launch menu.
  2. Click the Billing tab.
  3. Click Update billing information.
  4. Enter your updated billing information, and then click Save Changes.

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