Buy historical Twitter data to supplement the data already in your keyword search streams. Purchasing historical data gives you metrics for your entire requested data set, but we do not load any mentions older than 90 days.
The Hootsuite Insights platform will provide a rough quote before finalizing your request for any data. The Hootsuite Insights Support team will then work with our data provider to generate an accurate quote based on the date range requested and the traffic coming into the stream.
To request historical data
- Select the stream you want historical data for from the side navigation menu.
- Click Configure beside the stream name, and then select Get Historical Data.
- Select a time period for the historical Twitter data and then click Request Historical Tweets.
Your Customer Success Manager will reach out to you with the quote information when it is available. Should you decide to proceed with the purchase, we notify our data provider and they begin the data transfer. Once processed, the data is loaded into your stream. This typically takes within 24 hours but can take longer if the request includes a large number of days.
Please contact your Customer Success Manager if you have further questions around requesting historical data.