Article updated: October 20, 2021
View your Twitter interaction history
Hootsuite members with Enterprise plans can use interaction history to review social conversations they've had with their audience. Reviewing previous conversations allows you to engage with your social communities with more personalized and authentic communication. You can continue building your relationships with customers instead of starting from scratch with each conversation.
Interaction history is available for Twitter direct messages, @mentions, replies, and likes.
Important: Interaction history is limited to the last 6 months.
View your interaction history
- Go to Streams, and then go to a Twitter stream.
- Select the Twitter account name or avatar from a stream, assignment, or notification, and then select the Interactions tab. All interactions between the selected profile and that Twitter account appear in chronological order.
- Select a different profile to view interactions between your other accounts and the Twitter account.
Tip: Select the timestamp to open a tweet in Twitter.