Article updated: May 13, 2021
Change your profile information, email, and password
Periodically updating your Hootsuite password helps keep your account secure. Updating your password does not affect how your Hootsuite account connects with your social networks. Forgot your password?
Passwords must include:
- 8 characters (no more than 64)
- 1 upper-case letter
- 1 lower-case letter
Important: A Hootsuite account can only be associated with one email address. To use an email address in an account that is associated with a different Hootsuite account, you must first update the one containing the email address you want to use.
Change your password, email, and profile information
- Select My profile, and then select Account settings, preferences, and billing.
- To change your email address, select Change email address, and then select Save Account Info. Make any other changes, and then select Save Account Info. If you are unable to make changes, see Troubleshoot display issues.