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  Article updated: September 16, 2021

Remove a member from an organization, team, or social account

Super admins or admins of Hootsuite organizations can remove members from those organizations. This removes the member's ability to collaborate with other organization members and removes access to organization-specific features. For information on Hootsuite organizations, see Overview of teams and organizations.

A removed member's Hootsuite account only retains features specific to their plan type. For more details and explanations of plan types, see Overview of Hootsuite plans.

The original creator and account owner for an organization cannot be removed. The owner of the organization must be a member of the organization. You can change ownership of an organization by updating the email address on the account (see Change your profile information, email, and password). The team member taking ownership will assume paying member status and free up their team member seat. For more information, see Transfer Hootsuite account ownership.

Remove a member from an organization

  1. Select My profile, and then select Manage accounts and teams.
  2. To remove a member from a specific organization, select Manage next to that organization.
  3. Select Settings next to the member, and then select Remove from organization.
    members in this organization area with settings selected showing options

If the member is not removed, ensure the member is not the account and organization owner. For more information, see Transfer Hootsuite account ownership.

Remove a member from a team

Removing a member from a team does not remove them from the organization.

  1. Select My profile, and then select Manage accounts and teams.To remove a member from a specific team in an organization, do the following:
    • Enterprise and Business plan members - Select Teams in the organization.
    • Team plan members - Select Manage next to the team in the organization.
  2. Select the team from the list of teams, select Settings next to the member, and then select Remove from team.
    team member settings options

Revoke a member's access to a social account

Revoking a member's access to a social account does not remove the member from teams or from the organization.

  1. Select My profile, and then select Manage accounts and teams.
  2. To revoke access to a social account, do the following:
    • Enterprise and Business plan members - Select Social Networks in the organization, and then select the social network from the list.
    • Team plan members - Select the social network.
  3. Select the member, and then select Remove.
    manage area for a team member with remove option highlighted