Article updated: May 09, 2022
Changes to the Free plan - April 5, 2021
On April 5th, Hootsuite’s Free plan is changing. Going forward, you can manage 2 social accounts and schedule up to 5 posts with the Free plan. Once your number of scheduled posts drops below 5, you can schedule additional posts. This is a change from the previous 3 social accounts and 30 scheduled posts.
We understand, change is hard. But you should know, the Free plan did not go away. You still have the ability to manage 2 social accounts and schedule up to 5 posts for free. And if you choose to switch to the Professional plan, you can manage up to 10 social accounts and schedule an unlimited amount of posts!
To check how many social accounts your Free plan is connected to, go to My profile and then select Manage accounts and teams. If you only have connections to 1 or 2 social accounts, you're all set! If you manage more than 2 social accounts, consider changing this now so you can stay connected to the social accounts you care about most.
What do I do if I'm managing more than 2 social accounts and 1 of them disconnects?
If you currently manage more than 2 social accounts, know that this change does not mean we will remove those additional accounts from Hootsuite for you. However, if one of your social accounts disconnects (for example, you change a password or the social network initiates a periodic disconnect), you will not be able to reconnect and manage more than 2 accounts on the Free plan. If you have an account that disconnects, you can do either of the following:
- Connect to the 2 social accounts you care about most. You may have to reduce the number of social accounts you currently manage in Hootsuite to connect to the 2 accounts you want to manage with the Free plan (see Remove a social account).
- Consider switching your plan to one that allows you to manage more social accounts and work with additional great features (see Overview of Hootsuite plans).
Similarly, if you have over 5 scheduled posts, you will not lose any of those posts. But, going forward, you will not be able to schedule additional posts on the Free plan until you are under the 5 scheduled posts limit.
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