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  Article updated: May 09, 2022

View social profiles in Streams

To learn more about someone, you can select their profile picture or username in a stream to see their social network profile information. Depending on the social network, a profile may include information like bio, location, description, website, and post history.

Note: Depending on a Twitter user’s settings, you do not usually have to be following them to view their profile.

Some of these tasks can be completed in both the web version of Hootsuite and the Hootsuite mobile app. These tasks are indicated by Web and Mobile tabs.

View a user profile

Web Mobile
  1. Go to Streams, and then select the board hosting the stream.
  2. Select the user's avatar or username.
  3. If available: Select the Posts or History tab to view the user’s post history, or another tab to view additional profile information.

Add and view notes in Twitter profiles (Enterprise users)

Enterprise users can also view their interaction history with other users, and leave internal notes on Twitter profiles. Users within the same organization can view notes that team members add to a user's profile.

  1. Go to Streams, and then select the board hosting the Twitter stream.
  2. Select a Twitter username.
  3. On the Notes tab, select an organization. Any notes left about this user appear.
  4. Add your own note, and then select Save Note.

To delete a note, hover over it and then click the X.

 

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