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  Article updated: June 24, 2021

Manage your social accounts - iOS

You can connect any of the following social accounts using your mobile Hootsuite app so you can manage them all from one place:

  • Twitter profiles
  • Facebook profiles, Pages, and groups
    • Following several changes by Facebook in 2018 to protect user privacy, publishing is no longer supported for Facebook personal profiles. You can add a read-only Timeline stream for personal profiles.
    • Publishing to groups is available on mobile, but group streams are not supported.
  • Instagram profiles (personal and business)
  • LinkedIn profiles and Pages
  • YouTube channels (for streams only)

Your private social accounts, and those you have access to through a Hootsuite organization, will appear in your app's social network list.

Add a social account

  1. Go to your profile picture to manage your account.
  2. Select Social Networks.
  3. Select the plus icon +, and then select a social account.

    Note: If you are adding an Instagram business profile, see Add an Instagram business account for instructions.

  4. Enter your social account credentials (username and password) and then sign in to authorize the connection.

Add an Instagram business account

  1. Go to your profile picture to manage your account.
  2. Select Social Networks.
  3. Select the plus icon +, and then select Instagram.
  4. Select Connect Instagram business.
  5. The Hootsuite app displays onboarding information for next steps. Swipe right to move through the instructions and then select Connect with Facebook.

  6. Enter your Facebook credentials (username and password) and then select Log in to authorize the connection to Hootsuite.
    Hootsuite displays a list of Facebook Pages you have access to, which ones you have an Admin or Editor role for, and which ones have connected Instagram business profiles.
  7. Select Add beside the Instagram business profiles you want to add to Hootsuite, and then select Done.

    If you see an error on one of your Pages, or your Page is not appearing in the list at all, see Troubleshoot an Instagram business connection

Reconnect a social account

Hootsuite organization super admins, admins, and those with advanced social network permissions can reconnect a social account.

  1. Go to your profile picture to manage your account.
  2. Select Social Networks. Disconnected accounts are listed at the top.
  3. Select Reconnect on a disconnected account. If you don't have the permissions to reconnect an account, the name of the last user who reconnected it is shown.
    Reconnect option highlighted in the social network list
  4. Enter your social account credentials (username and password) and then sign in to authorize the connection.

Note: Did your Instagram business profile disconnect after trying to publish directly? See Your Instagram account is a creator profile.

Delete a social account

Deleting a social account removes it and its streams from both your mobile app and web dashboards. Deleting a social account also removes any scheduled content for that account.

  1. Go to your profile picture to manage your account.
  2. Select Social Networks.
  3. Swipe left on the social account in the list, and then select Delete.
  4. Select Delete again to confirm.