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  Article updated: May 13, 2021

Use tags to manage and organize your mentions

You can highlight, flag, and categorize the Insights mentions you want to take action on by adding tags to them within a saved search.

Note:Insights tags are not associated with Hootsuite post tags. These are independent and used for managing Insights mentions only.

Apply a tag to a saved search

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Mentions to view all mentions for your search.
  4. Select Add Tag to search for a tag and select one or more to apply to the mention. If searching doesn’t produce a tag you’re looking for, select Create new tag to add a new one.
    add tag option on a mention

View tagged mentions

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list with all your tags.
    manage tag option on saved searches
  4. Select a tag from the list to review all tagged mentions. Note, you can’t make any changes to mentions in this view.

Create, rename, or delete a tag

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list with all your tags.
    manage tag option on saved searches
    • To create a tag, enter a name in the New tag name field, and then select Add.
    • To edit or delete a tag, hover over it in the list, and then select Rename Tag or Delete .

Note: Deleting a tag removes it from any mentions tagged with it. Renaming a tag updates any mentions tagged with it.