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  Article updated: October 18, 2021

Organize your Insights search results with tags

You can highlight, flag, and categorize the Insights mentions you want to take action on by adding tags to them within a saved search.

Note: Insights tags are not associated with Hootsuite post tags. These are independent and used for managing Insights mentions only.

Apply a tag to a mention

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select a mention in the select Mentions panel to open the Mention details window.
  4. Select Add Tag to search for a tag and select one or more to apply to the mention. If you don't see the tag you’re looking for, select Create new tag to add a new one.

View tagged mentions

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list of all of your organization's tags.
    manage tag option on saved searches
  4. Select a tag from the list to review all tagged mentions. Note, you can’t make any changes to mentions in this view.

Create a tag

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list of all your tags.
    manage tag option on saved searches
  4.  Enter your tag name in the Add new tag field, and then select Add.

Rename a tag

If you rename an existing tag, Insights updates the new name on any mentions that have that tag applied to them.

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list with all your tags.
  4. Find the tag you want to edit, and select Rename Tag.
    Rename tag
  5. Enter the new tag name and then press ENTER.

Delete a tag

When you delete a tag, Insights removes it from any mentions where it has been applied. Deleting a tag cannot be undone.

  1. Go to Insights, and then select Saved Searches to view the list of searches saved by your organization.
  2. Select a saved search.
  3. Select Manage Tags to view a list with all your tags.
  4. Find the tag you want to remove, and select Delete.
    Delete tag
  5. Select Delete in the dialog box to confirm the action.