Article updated: June 20, 2023
Social selling with Amplify
When you share content from Amplify, you engage with clients and prospects on social and learn what they like. This sets the stage for social selling opportunities. Social selling is the practice of using social media to find and establish relationships with audiences and prospects through targeted content. To learn more about social selling, see Social Selling: What it is, Why You Should Care, and How to Do It Right.
Social selling permissions are managed by your Customer Account Manager. Please reach out to them if you are looking for feature access.
Create streams to track different conversations on social. Search streams help you find content based on region or keywords. When you find something great, you can suggest your admin share it on Amplify. See Explore and share Amplify content.
See the following help articles to learn more about streams:
See what your community engages with in Analytics. Track your social media performance across different channels and compare your results. Start with the overview reports, and when you're ready to get more complex, create your own custom reports.
See the following help articles to learn more about Analytics:
The content you suggest to your Amplify admins should be relevant to everyone in your organization. With Composer, you can create your own personalized content that targets what your community reacts to.
See the following help articles to learn more about creating posts:
You can view and manage all your scheduled posts in one place. The Planner calendar displays all posts and drafts you have scheduled, including original and Amplify content. Rearrange or edit posts by moving them to different time slots.
See the following help articles to learn more about Planner:
Too many conversations to manage? Inbox is a great tool way to interact with your customers and audience. Manage Facebook private messages; Twitter direct messages, mentions, and replies; LinkedIn Page comments and replies; and Facebook Page visitor posts, comments, and replies.
See the following help articles to learn more about Inbox:
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