Manage your Hootsuite plan and account

Select the Plan and Features tab to select a billing cycle. If you change from a monthly subscription to an annual one, the new annual subscription begins immediately and is prorated. You can change from an annual subscription to a monthly one at any time and the change will take effect when your annual commitment ends. If you are on a free trial, you can change your billing cycle any time during your trial (before your subscription begins).

Expand the Manage my subscription section to change your plan (for example, upgrade your Professional plan to a Team plan). Upgrades and changes to free trials take effect immediately, while changes from a paid plan to a plan with fewer features (including a free plan) take effect at the end of the current paid period so you can continue to benefit from all the paid plan features until the period ends. For more information, see Switch from a paid plan type to a free plan.

Expand the Manage my subscription area to start or stop automatically renewing your subscription. Your subscription is set to automatically renew unless you turn this feature off. If your subscription is not set to automatically renew and it expires, you will be directed to the billing page when you log in to Hootsuite. From here, you can re-enable your paid subscription and avoid losing any of your paid features (for example, additional social accounts or team members) or you can switch to a free plan.

Expand the Delete my account section to delete your account.

If you delete your account, you will lose access to Hootsuite (even if you are on a currently paid for plan) and your scheduled content will be permanently deleted. In addition, the email associated with that account will not be available for use with another Hootsuite account in the future. Deleting your account takes effect immediately and accounts are not recoverable. Consider switching to a free plan to continue to access Hootsuite. If you have created an organization in your account, or you are a super admin, you must first delete the organization or change ownership of the organization before deleting your account (see Leave or delete an organization).

Select the Billing Info tab to update your payment information or re-attempt payment of an outstanding balance.