Use tags to manage and organize your mentions
You can highlight, flag, and categorize the Insights mentions you want to take action on by adding tags to them within a saved search.
Note: Insights tags are not associated with Hootsuite post tags. These are independent and used for managing Insights mentions only.
Apply a tag to a saved search
- Go to Insights
, and then select Saved Searches to view the list of searches saved by your organization.
- Select a saved search.
- Select Mentions
to view all mentions for your search.
- Select Add Tag to search for a tag and select one or more to apply to the mention. If searching doesn’t produce a tag you’re looking for, select Create new tag to add a new one.
View tagged mentions
- Go to Insights
, and then select Saved Searches to view the list of searches saved by your organization.
- Select a saved search.
- Select Manage Tags to view a list with all your tags.
- Select a tag from the list to review all tagged mentions. Note, you can’t make any changes to mentions in this view.
Create, rename, or delete a tag
- Go to Insights
, and then select Saved Searches to view the list of searches saved by your organization.
- Select a saved search.
- Select Manage Tags to view a list with all your tags.
- To create a tag, enter a name in the New tag name field, and then select Add.
- To edit or delete a tag, hover over it in the list, and then select Rename Tag or Delete .
Note: Deleting a tag removes it from any mentions tagged with it. Renaming a tag updates any mentions tagged with it.