Overview of Hootsuite
This article highlights features used for common tasks in Hootsuite. We've included related articles if you wish to further explore a feature. To quickly learn the basics of working in Hootsuite, see Get started with Hootsuite.
Take a quick tour of Hootsuite using the following "Overview of the Hootsuite dashboard" video.
Manage your profile and account information
Go to My profile to make changes to your account, billing preferences, and social accounts.
For additional information, visit the following help articles:
Find help and support
Go to Help & resources to find easy access to a number of help resources.
For additional information, visit the following help articles:
Create, schedule, and publish your content
Go to Create new post to create, schedule, and publish your social media content from one place.
For additional information, visit the following help articles:
Monitor your social accounts using streams
Hootsuite streams show a feed of content from your connected social accounts. Go to Streams to create and view streams, and to monitor specific keywords, mentions, topics, hashtags, brand mentions, or even competitors in one place. You can even create stream boards to categorize and organize your streams.
For additional information, visit the following help articles:
Manage engagement using Inbox
Go to Inbox to engage with your audience and customers using both private and public messages. Inbox shows conversations in threads, providing full context that helps you respond efficiently while focusing on strengthening relationships. see all of your messages in one place in the Hootsuite Inbox. You can reply or assign them to others on your team. Messages will be marked as replied or resolved.
For additional information, visit the following help articles:
View and manage your scheduled content in a calendar
Go to Publisher to view your scheduled content. In addition to viewing your scheduled content here, you can also create new posts and organize, edit, or delete existing ones right from the calendar.
For additional information, visit the following help articles:
Review and analyze your social results
Go to Analytics to measure, chart, and track the overall performance of your social media activity across multiple social networks, and then use this information to gauge your ROI, engagement, reach, and more.
For additional information, visit the following help articles: