We’ve made some updates in Analytics. As a result, you may notice the following changes:
- Twitter metrics now have the same refresh rate as Facebook metrics, which is every 24 hours.
- The Quotes metric has been removed. Quotes have also been removed from all Inbound message and Engagement metrics.
- Engagement and new follower metrics are now calculated differently and have been replaced as follows:
- New Followers is now Net New Followers
- Retweets is now Retweets for Published Tweets
- Replies is now Replies for Published Tweets
- Likes is now Likes for Published Tweets See more details
- The metrics library now contains the following new metrics to let you break down these renamed metrics by account or engagement type:
- Net New Followers by Account
- Retweets for Published Tweets by Account
- Replies for Published Tweets by Account
- Likes for Published Tweets by Account
- Engagement for Published Tweets by Account
- Engagement for Published Tweets by Type