Add or remove ad accounts

Only Hootsuite Ads account owners can connect to new ad accounts. Sub-users cannot add ad accounts.

To add a new ad account

1. Click Settings on the main navigation bar.
2. Click the Facebook ad accounts tab.
3. Click Add New Facebook Ad Accounts. All ad accounts associated with the connected Facebook user will display on this page.
4. Check the box beside the ad account and then click Add.

If you aren’t seeing the ad account you’re looking for, try the following:

1. Log out of all your Facebook accounts.
2. Log out of Hootsuite Ads. Click Logout in the top-right corner.
3. Log back in to Hootsuite Ads, go back to the Facebook Ad Accounts page and try to add the account.

Make sure to sign in with the Facebook credentials (business or personal) that has access to the specific ad account(s) you wish to add.

To remove an ad account

1. Click Settings on the main navigation bar.
2. Click the Facebook ad accounts tab.
3. Click Delete  on the account you wish to delete.

The ad account and all associated data will be removed from Hootsuite Ads, but this does not remove any data from Facebook. All your campaigns and Custom Audiences will still be available in Ads Manager.