Help Articles/Account and Billing/Security and Policies


Amanda S
posted this on September 12, 2013, 11:37

Phishing is when a website or message is used to imitate a contact or organization you know, in an attempt to obtain your personal information. In many instances this could be your username and password, bank account numbers, full credit card numbers, birthday or mother's maiden name. Be aware of the following scenarios:

Unrequested change of password

Contact @Hootsuite_Help or your account manager if you receive a password reset email that you did not request.

Suspicious links

Hover your mouse over a button or link to display its web address in the lower-left corner of your browser window. Should the web address not correspond with the link, you may want to avoid clicking it.

Confirm web addresses from Hootsuite

The green lock icon and https in the browser address bar are indicators that the pages are secure and encrypted. It is important to always check the domain name being used. Phishing emails or web pages may look similar to, but will often have spelling errors.

Where can I report a phishing email?

Reporting a phishing attempt can help to prevent future attacks. If you suspect a phishing attempt, please contact us.

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