Help Articles/Account and Billing/Account FAQs

Why am I not receiving my email verification code?

Amanda S
posted this on August 20, 2013 14:18

Automated email filtering can sometimes make it tricky to ensure that you are receiving legitimate communications from HootSuite. 

We recommend whitelisting, safe listing or filtering in the email account you use to log into HootSuite. These methods that can protect legitimate HootSuite emails from landing in your spam folder:


Wondering if you're missing important communications from HootSuite? Periodically check your email spam filter for content from

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